Here are some of the most common questions about many translation topics. We will update this page as the questions arise!
1.) Where can I notarize a document?
You
can notarize your document at any notary public. If you cannot find a
notary public, start by visiting your local bank. They usually have
notary public in the branch. The good part of it is that if you have an
account with them, the notary is free!
2.) Are you a notary public?
No. We are a translation agency that focus on providing certified translations from Portuguese to English.
3.) Who can translate Portuguese document to English?
One
must exercise care when hiring someone to translate your legal
documents. There are quite a few so called " translators" that
advertise such services. These individuals will take your document and
charge outrageous fees and take longer than expected to deliver your
translation. We have seen it all. Some of these so called "translators"
will provide you with a translation that the USCIS or the Department of
Homeland Security will not accept.
4.) How much do you charge for the translation?
Our
charges are based on urgency. We strive to assist all of our customers
with a fair price based on quality and speedy delivery. Yet, in some
instances, we are forced to charge extra for emergency translations.
Our basic fees cover the translation, certification, and first-class
mail. Next day delivery is available for an extra charge.
5.) What does it means a Certified Translation to English of a document?
Any foreign language document offered by a party in a proceeding shall be accompanied by an English language translation and a certification
signed by the translator that must be printed legibly or typed. Such
certification must include a statement that the translator is competent
to translate the document, and that the translation is true and
accurate to the best of the
translator's abilities.
Translation
of your documents for the U.S. Immigration. We can help you in
translating and certifying your documents for the U.S. Immigration
offices that require translation "certified by translator." Some
applicants misunderstand this requirement and ask for a licensed,
notarized translation or translation made by a licensed translator. The
correct term is "certified translation."
Our
translation services have been accepted for over 20 years of existence
with no problems. We are here in business to assist our customer's
needs and back-up our work 100%. Remember that your document will be
translated by a certified Portuguese to English translator or certified
English to Portuguese translator. Do not take a chance when translating
your documents from Portuguese to English!
6.) Do I need to notarize my translated document?
This
is the one of the most asked question! In reality NO! The UCICS, or the
Department of Homeland Security does not requires that the translated
document to be notarized. In fact, you will save 10.00 dollars for the
notary fee alone. Some agencies include the notary fee into the
presented price.
7.) Does your translation contains a seal?
Yes! All translations are only valid with our raised seal on your translation.
8.) How long does it take for me to receive my document translated?
Normally a 1 page document can be delivery within 24 hours or less via email and then via surface mail.
8.) Do you have a refund policy?
We
have been a verified paypal business since 1994 with a solid trak
record. We believe that you will be served professionally and receive a
high quality translation that you will not worry about a refund. Our
philosophy is simple: we are in business because of the customer. We
are here to support the customer from the initial phone call until the
translation is delivered. We are about repeated business!
9.) How can I send you my documents?
You
can either scan them and send via email or fax it. Please fill out the
contact form and one of our professional certified translator will
answer any questions on how to send us your documents.
10.) Will I be charged by the page, per line, or per word?
It
depends on the document. If you have a single document like: marriage
certificate, birth certificate, diploma,you will be charged per
document. If you document contains several pages, then, a discount
price will be applied.
11.) Do you accept credit cards?
Yes. We work with paypal and all major credit cards are accepted.
12.) Can translations be delivered/performed over the weekend?
Yes.
13.) Do you outsource the translations?
No. All translations are done in-house.
14.) how much do certified translators charge?
Interesting
question! The translation fees varies and are based the following
factors: number of documents to be translated, the customer's needs,
and delivery time. Therefore, send your documents for a free quote.
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